Privacy Policy

At Ayurdoré, we place the utmost importance on protecting your personal data.
This Privacy Policy explains what personal data we collect, how we use it, the legal bases for processing, how long we retain it, and your rights, in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

1. Data Controller

Personal data collected on the website www.ayurdore.com are processed by:

Ayurdoré SAS
French simplified joint-stock company with a sole shareholder — 130 197 676 RCS Nanterre
7 Boulevard Georges Seurat
92200 Neuilly-sur-Seine, France
Email: bonjour@ayurdore.com

2. Personal Data Collected

Ayurdoré collects only the personal data strictly necessary for the following purposes:

·        Processing and managing orders (name, billing and delivery address, email, telephone number)

·        Delivery of products

·        Customer account management and order history

·        Customer support and communications

·        Sending newsletters or marketing communications only with your consent

·        Website analytics and improvement of user experience (via cookies)

Certain data are mandatory to process orders. Failure to provide them may result in the impossibility to complete a purchase.

3. Payment and Transaction Security

Payments made on the website are processed through certified third-party payment providers (Shopify Payments, Visa, Mastercard, Carte Bancaire, Apple Pay, etc.).

Ayurdoré does not store full banking or credit card details.
All transactions are secured via SSL encryption and comply with PCI-DSS security standards.

4. Legal Bases for Processing

Personal data are processed on the following legal bases:

·        Performance of a contract: order processing and delivery

·        Legal obligations: accounting and invoicing

·        Consent: newsletters, marketing communications, non-essential cookies

·        Legitimate interest: website security, fraud prevention, service improvement

5. Recipients of Data

Your personal data may be shared only with:

·        Technical service providers (Shopify, hosting providers)

·        Payment service providers

·        Delivery and logistics partners

·        Public or judicial authorities, where legally required

Your data are never sold.

6. International Data Transfers

Some service providers (including Shopify) may process data outside the European Union, notably in Canada or the United States.

These transfers are governed by appropriate safeguards in accordance with GDPR requirements, including standard contractual clauses or adequacy decisions where applicable.

7. Data Retention Periods

Personal data are retained only for the period necessary to fulfill their purposes:

·        Customer and order data: 3 years after the last contact

·        Accounting and tax data: 10 years (legal obligation)

·        Cookies and tracking data: maximum 13 months

8. Cookies

The website uses cookies to ensure proper functionality, analyze traffic, and improve user experience.

Non-essential cookies are placed only after your consent, which can be managed at any time through the cookie settings available on the website.

For more information, users are invited to consult the Cookie Policy.

9. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

·        Right of access

·        Right to rectification

·        Right to erasure

·        Right to restriction of processing

·        Right to data portability

·        Right to object to processing

·        Right to withdraw consent at any time

To exercise your rights, you may contact: bonjour@ayurdore.com

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

10. Data Security

Ayurdoré implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data, and to prevent unauthorized access, loss, or disclosure.

11. Changes to the Privacy Policy

Ayurdoré reserves the right to modify this Privacy Policy at any time to ensure compliance with applicable regulations.
Users are encouraged to consult this page regularly.